Privacy Policy

Information we collect

When you submit a form on this site, the contact form, the hero form, the quote drawer, or the newsletter, we collect the details you provide: your name, email address, phone number, the service you're interested in, and any message you write.

We do not knowingly collect information from anyone under 16. We do not collect payment card details through this website.

How we use your information

We use your information solely to respond to your enquiry, prepare a quote, and provide the publishing services you ask about. We do not sell your personal information to anyone.

How your information is shared

Your enquiry is delivered by email to our team so we can respond. We use a live-chat provider (Tawk.to) to answer messages; any details you type into the chat are processed by that provider on our behalf. We may use email and hosting providers to operate the site. We do not share your information for any other purpose except where required by law.

Data retention

We keep enquiry details for as long as needed to respond and to maintain a record of our correspondence, and no longer than necessary for the purpose it was collected.

Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to object to or restrict its use.

To make a request, email us at hello@penguinbookpublishingpro.com. We will respond within the time required by applicable law.

Cookies

This site uses only the cookies necessary to operate it and to load the live-chat widget. We do not use advertising cookies on this site unless you arrive from an advertising campaign that sets them.

Contact us

Questions about this policy? Email hello@penguinbookpublishingpro.com or call +1 (346) 327-1231.